General Reservation Information

• Reservations must be guaranteed by a major credit card when you book your room. The hotel will charge the first night at the time of booking. Blackout dates are subject to their own rules.
• Check-in after 3 PM.
• Check-out by 11 AM.
• You must be 18+ to book a room. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $200 per stay on your credit card and we’ll authorize additional funds as needed based on your additional incidental charges. Know there is a smoking fee of $250 per smoking violation.

Credit Cards

As part of our commitment to providing you with a seamless and enjoyable stay, we kindly request that you present the credit card used for booking upon check-in. This helps us ensure the accuracy of your reservation details and maintain the security of your account.

Should you be making arrangements on behalf of another guest, we’re here to assist you every step of the way. Simply reach out to our dedicated team directly, and we’ll be delighted to facilitate any necessary arrangements for third-party billing, ensuring a smooth and worry-free experience for both you and your guest.

Your cooperation in adhering to these procedures is greatly appreciated, as it allows us to uphold our standards of service excellence and ensure the satisfaction of all our guests.

Please note that we accept major credit cards including:

• Visa
• MasterCard
• American Express
• Discover

Cancellation Policy

We appreciate you choosing Abae Hotel for your upcoming stay. Please take note of our cancellation policies, which may vary depending on the rate selected during your reservation:

• Standard Rate Reservation:

Cancellation is free of charge if made up to 3 days before the arrival date. Please email us at [email protected] to cancel.

Cancellations or modifications within 3 days of the arrival date will incur a cancellation fee equivalent to 100% of the total room revenue.

• Non-refundable and Pre-paid Promotional Rates:

These rates are fully prepaid, non-refundable, and non-transferrable, even in cases of force majeure/acts of God.

• Third-Party Bookings:

Reservations made through third-party sites are subject to their cancellation policies and fees. Please contact them directly for any cancellations or modifications.

• Other Reservations:

Unless otherwise noted on your confirmation, cancellations must be made up to 7 days before the arrival date to avoid penalties. Failure to cancel will result in a charge equivalent to 100% of the total room revenue if you do not show up.

Resort Access

The following items are included in the daily $43 resort fee per room plus tax and applied at the time of check-in:

• Access to rooftop pool
• Complimentary WiFi
• Unlimited local calls
• Espresso machine
• In room Vero Water

Valet

We’re pleased to offer valet service for all vehicles (Excluding big trucks) during your stay at Abae Hotel. The cost is $39 plus tax per overnight.

Thank you for considering this convenient option during your visit.

Pet Policies

At Abae Hotel, we strive to create a comfortable and welcoming environment for all our guests. We kindly ask for your understanding that, while we adore our furry friends, we can only accommodate ADA service animals on our premises.

This policy ensures the safety and comfort of all our guests, including those with allergies or other sensitivities. While we understand the bond between pets and their owners, our focus is on maintaining a peaceful and inclusive atmosphere for everyone.

Should you require assistance or have any questions regarding this policy, please don’t hesitate to reach out to our friendly staff. We’re here to make your stay as enjoyable as possible!

Thank you for your cooperation and understanding.

Package Fee

We offer package holding for $5/day plus taxes for items delivered before your arrival. Enjoy peace of mind knowing your parcels are safe until check-in.

Questions? Contact us anytime!

The Abae Hotel Team

Early Arrivals / Late Departures

Subject to availability.

Early Check-in Fee:

• Up to $100 + taxes, depending on arrival time.

Late Check-out Fee:

• 11:00 am to 1:00 pm: $50 + taxes
• 1:00 pm to 3:00 pm: $120 + taxes
• After 3:00 pm: Price of one night’s stay + Hotel Fee + taxes.

We’re happy to store your luggage for free until your room is ready or on the day of your departure.

For inquiries, feel free to reach out!